Caroline Chaves de Oliveira, Amanda, and Nayara Teixeira dos Santos. “APPLICATION OF QUALITY MANAGEMENT TOOLS: A CASE STUDY IN RAIL TRANSPORTATION”. RECIMA21 - Revista Científica Multidisciplinar - ISSN 2675-6218, vol. 5, no. 9, Sept. 2024, p. e595684, doi:10.47820/recima21.v5i9.5684.