ANALYSIS OF CHARACTERISTICS AND BEHAVIOR OF GENERATION Y AT THE MATRIX CALL CENTER COMPANY IN PALHOÇA

Authors

  • Marcelo Cavalcanti Faculdade Municipal de Palhoça
  • joici lilian rodrigues rodrigues Faculdade Municipal de Palhoça
  • Rafael Baracy Baracy Faculdade Municipal de Palhoça
  • Fernanda de Matos Sanchez Sanchez Faculdade Municipal de Palhoça

DOI:

https://doi.org/10.47820/recima21.v1i2.34

Keywords:

Generation Y; Satisfaction; New Organizations.

Abstract

This research aimed to evaluate at what level is the relation of generation and small companies with alternative hours in Palhoça. Through the climate survey, it is possible to identify how the employee's satisfaction with the organization is, if the working conditions are adequate, if the salaries are in accordance with the expectations, if the company policy and culture match the desired one. and, if the organization cares about its employees, seeking to understand the motivations of employees of generation y in the Palhoça region.  

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Published

12/11/2020

How to Cite

Cavalcanti, M., rodrigues, joici lilian rodrigues, Baracy, R. B., & Sanchez, F. de M. S. (2020). ANALYSIS OF CHARACTERISTICS AND BEHAVIOR OF GENERATION Y AT THE MATRIX CALL CENTER COMPANY IN PALHOÇA. RECIMA21 - Revista Científica Multidisciplinar - ISSN 2675-6218, 1(2), 45–64. https://doi.org/10.47820/recima21.v1i2.34

Issue

Vol. 1 No. 2 (2020): EDITORIAL - CLICK HERE TO ACCESS THE ARTICLES

Section

ARTIGOS

Categories

License

Copyright (c) 2020 RECIMA21 - Revista Científica Multidisciplinar

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