MÉTODOS DE DIMENSIONAMIENTO DE FLOTA UTILIZADOS POR EMPRESAS DE TRANSPORTE DE AUTOBUSES URBANOS EN MANAUS: UN ESTUDIO TEÓRICO-EMPÍRICO
Resumen
Este estudio tuvo como objetivo comprender los diferentes métodos de dimensionamiento de flota utilizados por las empresas que prestan servicios de transporte urbano en autobús en Manaos. Se empleó una encuesta con una muestra intencional de cinco personas responsables de la planificación y ejecución del dimensionamiento de flota en sus empresas. Los datos se recopilaron mediante una guía de entrevista semiestructurada y los resultados se generaron mediante técnicas de análisis semántico y de contenido para cada pregunta guía de la investigación. Los resultados mostraron que: a) los métodos de frecuencia y capacidad son los más utilizados; el dimensionamiento de la flota está asociado con la planificación de rutas; se utilizan simultáneamente métodos cuantitativos y cualitativos; y el índice de pasajeros por kilómetro y el análisis de la oferta y la demanda son los indicadores centrales de los métodos empleados. b) Los métodos se emplean para reflejar las diferentes perspectivas de la gestión del transporte en cada empresa, casi siempre centradas en la determinación de la flota final y en aspectos financieros y de calidad. c) Las principales ventajas de los métodos son la optimización de la flota, la definición de rutas y el cumplimiento de los horarios establecidos, mientras que las principales desventajas son la falta de calidad del servicio y de atención a los problemas de los usuarios. d) Los principales riesgos de fallo del método se deben a las limitaciones técnicas, la falta de actualización, la subjetividad, la falta de datos y los problemas operativos.
Biografía del autor/a
Estudiante de grado en Tecnología en Logística.
Estudiante de grado en Tecnología en Logística.
Posdoctorado en Gestión. Doctorado en Ingeniería de Producción. Maestría en Gestión. Licenciatura en Gestión.
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