THE ROLE OF COMMUNITY HEALTH WORKERS IN THE FAMILY HEALTH PROGRAM-PSF: VALUATION AND IMPACT IN HEALTH PROMOTION

Abstract

Community health agents play a fundamental role in the effectiveness of the family health strategy, known as PSF. However, they often face challenges related to professional appreciation, community disbelief in the preventive and curative health services of the SUS. In this context, the following guiding question was elaborated: What actions for the professional enhancement of community health agents were implemented by public managers? The general objective of this research is to map the actions of professional valorization of community health agents developed by public managers for a greater effectiveness of primary care health strategies. It is a qualitative research, classified as exploratory and descriptive, the data collection procedures were bibliographic review, professional memories and regulations on the subject. Previous studies have revealed that, until 2022, the profession of community health agent was not properly valued by public agents. However, currently, there is a more favorable scenario, with better working conditions and recognition of the importance of these professionals for the health of the families served. In addition to the actions already known, it is important to highlight some recent initiatives that contribute to the appreciation of community health agents, such as: definition of the national minimum wage, promotion of training courses, which makes it possible to update the knowledge of these professionals and improve their care skills. Incentive programs have also been implemented, such as the offer of additional benefits and career plans.