COORDINATION OF CARE AND ORDERING OF HEALTH CARE NETWORKS IN THE VISION OF WORKERS

Abstract

Introduction: The coordination of care and the ordination of Health Care Networks are essential activities of Primary Health Care. Objective: To know the practices of health workers, at a higher level, of the Family Health Strategy (FHS) in relation to the coordination of user care and the ordering of Health Care Networks. Method: Descriptive quantitative study conducted in a small city from the state of Rio Grande do Sul with five higher level workers from the FHS teams, who responded to the instrument PCATool-Brasil Professional Version. Results: The attribute with the highest score was “Family orientation” (3.60), followed by “Integrality” (3.58). The attribute with the lowest score was the “First contact access - accessibility” (2.38), followed by “Longitudinality” (2.66). The essential score obtained a value of 3.02 and the general score (including essential attributes and derived attributes) 3.08. Conclusions: The relevance of evaluative studies with health teams of small towns is pointed out in order to qualify health care in these territories.