INVENTORY MANAGEMENT IN THE E-COMMERCE MARKET

Abstract

Inventory management is an important issue in the business environment as its inefficient management would cause countless losses to the company. It should be noted that inventory management can vary depending on the business model adopted. In this sense, with the evolution of technology, a business model for the commercialization of products widely used today for e-commerce. With this movement, a question arises on how e-commerce companies use inventory management, and to answer this question, a survey aimed to analyze the literature on the evolution of e-commerce and the types of inventory management suitable for this business model. Thus, this article has as a general objective to present the main stock management acts in e-commerce. As for the specifics, it consists of describing the integrated logistics process; present multimodal transport and establish relationships between integrated logistics and multimodal transport. The methodology used was a literature review, and has a qualitative research approach. The results demonstrate that e-commerce logistics requires speed, systems capable of delivering small loads, real-time order processing, centralized, organized and controlled stocks, the presence of a technologist in the distribution centers enabling the movement of stocks; trained deliverymen; Approaching alternatives such as logistical network partnerships and/or partially sharing their networks.