ORGANIZATIONAL CLIMATE IN A DIGITAL HOLTER MICRO ENTERPRISE IN THE SOUTH REGION OF MINAS GERAIS

Abstract

This study examines employee and manager perceptions of the organizational climate through work climate research of a small enterprise in Brazil. The dates were collected through a questionnaire with 40 objective and descriptive questions and submitted to an exploratory analysis and descriptive approach. The analysis includes all 17 enterprise members. Futhermore, Microsoft Excel software tool was used to measure work engagement and satisfaction level through the application of the organizational climate questionnaire. Regarding the practical implication, results show that organizational relationship and intercommunication have a high level of satisfaction above of 90%. However, the outcomes suggest that managers should consider motivation, career and training factors by providing supportive environment, development and acknowledgment in addition to teamwork. The survey showed that the organizational climate in the company is favorable, with a percentage of overall satisfaction of 92.99%. It is noticed the presence of some gaps linked to a space more open to suggestions and teamwork with the inclusion of limited perception of professional growth, however even with this occurrences the climate proved favorable.