INSTITUTE OF SOCIAL SECURITY FOR THE MUNICIPALITY NILÓPOLIS AND THE PROBLEMS CAUSED BY THE TURNOVER OF SERVERS IN THE SECTOR

Abstract

Staff turnover is one of the great difficulties encountered by the public service. The cause of this problem may be related to factors such as remuneration and reward, routineization, conflicts, employee satisfaction/dissatisfaction, motivation/demotion, political issues, among others. It is in this turnover of personnel that the present study is problematized, which aims to point out measures that help solve the problem of turnover of commissioned employees of the Pension Institute of the municipality of Nilópolis, proposing solutions that can contribute to the solution of the problem found in that institute. The study sought to know the possible causes for the departure of the servers, the reason for turnover, in order to propose measures that can help in a review of the processes and policies of organization and management of that institute, thus combating the turnover and operational costs resulting from it. One of the measures proposed to minimize the turnover of personnel in the institute under analysis is the elaboration of strategies that help to recognize the motivations for the departure of the servers, because from this knowledge it is possible to elaborate measures of improvements in the management processes and organization of that institute, in order to create policies of valorization and incentive for these professionals to wish to remain in the server framework, when this is possible.