PLANNING AND CONTROL OF THE PRODUCTION (PCP) OF A SMALL COMPANY OF MANUFACTURE AND MAINTENANCE OF MUSICAL INSTRUMENTS OF ROPE

Abstract

PCP plays an extremely important role in terms of optimizing the use of resources, while collaborating directly with the quality sector. In general, the idea of ​​PCP is to ensure that the right product or service is delivered at the right time to the right customer, without undesired unforeseen events. Therefore, the objective of the present study is to investigate Production Planning and Control (PCP) in all sectors of a small company that manufactures and maintains string music instruments in terms of their characteristics and advantages. As for the approach, in this work the quantitative research method was used concomitantly with the qualitative research, in addition to a bibliographic research. In this work, a questionnaire was used to collect information and data about the small business PCP sector. The company does not have a PCP department, however, it performs similar activities such as the action plan. And they follow a scheme based on the master production plan outlined in a spreadsheet, with the customers' request; forecasts; inventory status and production capacity. So, it is concluded that it is necessary that all organizations implement the PCP, and those that have it, try to make it more efficient, because the production planning and control is not only a tool, the PCP can work and benefit all the processes of a company, balancing the sectors in their entirety, seeking to meet delivery deadlines, reducing waste and maximizing profits.