HUMAN RESOURCES IN PUBLIC ADMINISTRATION: A CASE ANALYSIS

Abstract

This article aims to briefly talk about how Human Resources relations are within a city hall in the interior of Paraná. And that aims to carry out hiring, firing, payments, among other things. Human resource management has been transforming as systems have been developing, so public administration is going through great challenges that make it adapt to the measure of events. Taking into account the objective of analyzing the peculiarities of this public sector in order to provide possibilities for improvement in the provision of services. The methodology used to carry out this work was bibliographic research, which is done with the aim of raising an available knowledge about theories, in order to analyze, produce or explain the object investigated, and also aims to provide the guidelines for the search for knowledge, for a conclusion of the proposed objectives a descriptive case study was made, with qualitative analysis of an interview script in order to know the professional experience of the employees of the City Hall of the municipality of Ventania/PR. The literature presented in this work is opportune to contribute to civil servants in the development of public management, reducing the gap between what is practiced today in the City Hall and the ideal management model, contributing not only to better service to citizens, but also to the personal and professional growth of public servants.