THE EFFORT IN CARE AT A PUBLIC HOSPITAL IN THE MUNICIPALITY OF CAMPOS DOS GOYTACAZES (RJ) DURING THE COVID-19 OUTBREAK

Abstract

Coping with COVID-19 was an unprecedented challenge for science and society, which led to the search for quick answers from the Health System, based on this, this article deals with a qualitative study about the main facts related to the pandemic and the behavior of health professionals. As a general objective, we sought to analyze the reasons that caused the care provided by the SUS to not be satisfactory during the pandemic, both for professionals and for patients who needed care. Based on a qualitative study, through semi-structured interviews, using questionnaires applied to health professionals who worked on the front line in 2020, in a public hospital in the municipality of Campos dos Goytacazes-RJ. As a result, it was observed that the pandemic impacts in Brazil were aggravated by the country's political conjuncture, marked by the absence of centralized coordination and by a government that was openly denialist about the problems in the region studied, the strategies followed by the professionals were in line with what was debated nationally, causing several challenges to be faced and with the professionals making the maximum effort to ensure the confrontation of the disease, counting on the minimum necessary to ensure the care of the population and the protection of their lives.