INDUSTRY 4.0 MATURITY ASSESSMENT MODEL: CASE STUDY IN A DRUG DISTRIBUTION CENTER IN BAIXADA FLUMINENSE/RJ

Abstract

The advance and application of innovative and disruptive technologies in industrial spaces, is outlining the fourth industrial revolution, or Industry 4.0. Thus, this article presents a maturity model, elaborated through a case study, using the adapted Delphi method, to assess the maturity level of a Drug Distribution Center in Baixada Fluminense, State of Rio de Janeiro - Brazil . The main objective is to describe the enabling technologies and map the level of maturity of the logistics of this distribution center, on the installed reality and the company's potential in meeting the requirements of Industry 4.0. For that, we used the maturity model development methodology - German Academy of Science and Engineering (ACATECH), which is based on six steps: computerization, connectivity, visibility, transparency, predictability and adaptability. At the end of the process, a model divided into eight dimensions is presented, grouped into three aspects: Technology, Organization and People. The practical application of the model revealed that the level of maturity of this company is not yet within the practices and concepts of Industry 4.0; however, the company is in the process of digitization since the information is replaced by connected components and systems. It appears, then, that the company is at level 2 and needs to homogenize all processes in its value chain, introducing the theme “Industry 4.0” in the planning guidelines, investment in enabling technologies in the entire production line and continuous training of its employees.