THE REFLECTIONS OF NEW INFORMATION AND COMMUNICATION TECHNOLOGIES ON DEMOCRATIC, PARTICIPATIVE AND INCLUSIVE SCHOOL MANAGEMENT AND ITS CONTRIBUTION TO IMPROVING QUALITY EDUCATION

Abstract

Quali-quantitative, descriptive-exploratory study on the effects of new information and communication technologies on school management, and their influence on improving the quality of teaching in schools in the Municipality of Bailundo. It is important to train school managers to meet the demands of the 21st century, which requires revolutionary management in favor of quality education, implies adopting democratic, participatory and inclusive management models, with prepared directors, possessing skills, abilities, innovative spirit , leadership and entrepreneur, in addition to the commitment and involvement of the school community. This study is part of a doctoral thesis in Organization and Management of Educational Centers at the Universidad Internacional Iberoamericana in Mexico. To make this study possible, a 32-hour training course in School Administration and Management was carried out, involving a sample of 60 directors of municipal public schools in Bailundo, Angola. The objective was to guarantee the quality of education and promote the adaptation of technological means to eliminate bureaucracy in the pedagogical, administrative and process management in the municipality's educational institutions. After 45 days of completion of the training, visible changes were observed in the management of the schools by the participating directors, who began to apply the concepts and strategies learned in the course. According to the municipal administration and the Municipal Board of Education, schools are more organized and it is already possible to notice the implementation of innovative and democratic measures. It is concluded, therefore, that there was a leap in quality both in the administrative management and in